Windsor AI Assist Secure Call Recording and Analytics

Keep your calls safe with enterprise-grade storage while unlocking powerful AI analytics. We make it simple to stay compliant, track performance, and understand customer sentiment across every conversation.
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Turn voice conversations into actionable insights

Accurate transcription

Capture every word of every conversation with AI-powered transcription. Search and review calls quickly without replaying audio, making it easier to stay compliant and keep a full record of customer interactions.

Call summarisation

Save hundreds of hours with AI-generated summaries that highlight the key points of a call. Get the context you need at a glance, helping managers, compliance teams, and support staff stay informed without reading lengthy transcripts.

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Sentiment analysis

Understand not just what was said, but how it was said. Sentiment analysis reveals customer tone and emotion, giving you deeper insight into satisfaction levels, agent empathy, and areas for improvement.

Trusted by businesses across the UK

Book your demo and see AI Assist in action

See how Windsor AI Assist records every call securely and transforms them into insights with transcription, summaries, and sentiment analysis. Book a demo today and discover how it can simplify compliance and improve performance across your business.

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Request a Demo
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Insight sharing
Feed AI transcripts and summaries straight into your CRM, making data easy to share across teams.
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Automated quality checks
Score agent performance automatically with AI-driven QA for faster coaching and improvements.
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Full-call visibility
Analyse 100% of conversations, not just samples, for a complete picture of performance.
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Spot customer trends
Identify recurring topics, issues, and opportunities that drive smarter business decisions.
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Sentiment detection
Understand customer and employee tone to improve customer satisfaction.
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Risk management
Detect non-compliance, profanity, or unresolved issues early, reducing business and regulatory risk.

5 more reasons to chose Windsor AI Assist

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Enterprise-grade recording archive
Store every call securely in the cloud with unlimited capacity and GDPR-compliant retention policies.
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Flexible access and control
Manage recordings with role-based permissions, audit logs, and deletion tools tailored to compliance needs.
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Seamless system integration
Connect AI Assist with your CRM and communication platforms using robust APIs and smooth call recording migration tools.
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Fast search and retrieval
Find the right call in seconds with advanced search, playback, and annotation options.
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Compliance and audit ready
Stay fully compliant with automated adherence checks, GDPR deletion options, and detailed reporting.
Software
4.6/5
900+ Reviews

Helping your business work smarter every day

With Windsor AI Assist, you do not need complicated tools or costly analytics teams. You gain a simple way to keep call data secure, unlock insights from every conversation, and improve both compliance and customer experience.

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Store every call securely and stay compliant.

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Get instant transcripts and clear summaries.

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Measure sentiment and team performance.

Book a Demo
Book a Demo