AI that helps you create better business

We’ve spent 25 years helping businesses of all sizes with their communications and IT. Now our AI Agents and Assistants are helping them deliver better service, save time and reduce costs.

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Trusted by businesses across the UK

Our AI Mission

"Our mission is to make AI part of everyday work. Simple, secure, and supported, so businesses run better, customers feel happier, and teams win back time with lower costs."

Windsor AI Agents

Instant AI Voice & Chat Handling

AI Agents handle everyday enquiries, bookings and tasks, whether people get in touch by phone or online. They're available 24/7, connect with your existing systems and can hand over to your team when a human touch is needed. So nothing gets missed and service stays seamless

Handle calls, chats, and tasks instantly.

Available 24/7 to support customers anytime.

Connects with your systems and your team.

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Windsor AI Assist

AI Conversation Analysis & Storage

AI Assist turns every conversation into actionable insight. It transcribes calls and chats, picks up trends and sentiment, and highlights what matters most. Spot service issues, sales blockers, coaching gaps, and compliance risks. Turn them into smarter decisions, stronger performance, and a more proactive team.

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Microsoft Copilot

Boost productivity across MS 365

Microsoft Copilot helps teams work smarter, faster and with less effort across the tools they already use. It automates everyday tasks and business processes like writing, summarising and organising, making your people happier and more productive. We make adoption simple, secure and supported, helping you unlock the full value of AI from day one.

Work smarter in Word, Excel, and Outlook

Automate repetitive tasks with AI assistance

Empower your team to achieve more every day

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900+ Reviews on Trustpilot

Why businesses choose Windsor Telecom

4.8

Rating

"Windsor gave us an amazing deal for our 1000 user estate and the move was seamless. The support and personal attention has been superb, resolving issues of all contexts, whether first-line enquires, billing or strategic reporting/analytics."

Eli

5.0

Rating

"Found the team at Windsor to be really helpful and not afraid to have honest converstions. They were keen to offer a diverse range of options and to make sure they met the customer needs along with being in the required price point. Friendly, informal and attentive!"

Chris Shepherd

via Trustpilot

5.0

Rating

"Extremely responsive and reliable. Having dealt with other telecom providers who weren't always the most responsive it is great to work with Windsor who we can always trust, they helped us with a plan for our whole year and will even loop in other team members so we can always get in contact if we need something. Big shout out to Laura, Dan & Tim!"

Ollie Mayo

via Trustpilot

5.0

Rating

Eli

via Trustpilot

5.0

Rating

"Windsor have been absolutely brilliant since we onboarded them last year. They go above and beyond to provide continuous support to our team. Nothing is ever too much to ask. We have built a brilliant working relationship over the past 12 months and they have supported us with multiple internal transitions. Such a pleasure working with your team."

Lorna

via Trustpilot

5.0

Rating

Highly recommended!
My Window Cleaner and My Window Cleaner Franchising have been customers of Windsor Telecom for many years. The team at Windsor Telecom are fantastic and very dedicated to providing exceptional customer service and support to more than 25 of our branches throughout the UK. Highly recommended! Well done Team Windsor Telecom!!

Karen Prewer

via Trustpilot

4.8

Rating

"Get your teams working together more closely, even if they’re far apart. Centralize project-related communications in one place, brainstorm ideas with Whiteboards, and draft plans together with collaborative Docs."

UI Design

Heanri Dokanai

5.0

Rating

"Lorem Ipsum es simplemente el texto de relleno de las imprentas y archivos de texto. Lorem Ipsum ha sido el texto de relleno estándar de las industrias desde el año esconocido usó una galería de textos libro de textos especimen"

Developer

Stefan Kingos

AI that helps you create better business

"Our mission is to make AI part of everyday work. Simple, secure, and supported, so businesses run better, customers feel happier, and teams win back time with lower costs."

Instant AI Voice & Chat Handling

AI Conversation Analysis & Storage

Boost productivity across MS 365

Why businesses choose Windsor Telecom

Our latest blogs

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